The big question is this: Isn’t it really Customer Helping rather than
Customer Service? And wouldn’t you deliver better service if you thought of it that way? A satisfied customer is the best business strategy of all. That’s why Sentry places the greatest emphasis on helping our customers.
In fact, we pointedly avoid calling it Customer Service in favor of Customer Helping. It’s not just semantics. It’s a mindset that we consciously choose to reinforce daily.
Here is a simple but powerful rule - always give people more than what they expect to get.
After all, if we don’t take care of our customers, someone else surely will.
Service and support are what set Sentry apart. We offer some of the best products in the industry, but our strong suit is still our people—their skill set, flexibility, dedication, intelligence and integrity.
NEED TECHNICAL SUPPORT?
If you need help now (24/7), please call (800) 246.6662
If it is not an emergency, you can also fill out a TECH SUPPORT TICKET by clicking here.